Established in Bury in 2013 · Supporting businesses across the North West

Partners

Trusted technology. Local expertise.

Get to know the companies behind our cloud, security and backup services, and how Bury I.T. Support helps you put their technology to work.

Productivity and cloud services

Microsoft

Microsoft develops the software and cloud platforms many organisations use every day. Microsoft 365 brings together business email, familiar Office applications and tools for sharing files and working together.

What they offer

  • Exchange Online for business email and calendars.
  • Word, Excel, PowerPoint, OneDrive and SharePoint for everyday work and document collaboration.
  • Teams for chat and meetings, where included in the selected licence.
  • Identity, device management and security options through services such as Entra ID, Intune and Defender, depending on the plan.

How we help

As a Microsoft Partner, we help you choose suitable licences, move email and files, configure your organisation and support your users. We review what you need so the subscription fits the way your business works.

Login protection and multifactor authentication

Cisco Duo

Duo is Cisco’s access security service. It adds an identity check to supported logins, helping reduce the risk of someone accessing business systems with a stolen password.

What they offer

  • Two factor and multifactor authentication for supported cloud applications, remote access and Windows logins.
  • Duo Mobile approvals and Verified Duo Push, with passkeys and security keys available for supported configurations.
  • Central administration of users, authentication methods and access policies.
  • Additional device and risk controls depending on the Duo edition and integration.

How we help

We assess compatibility, plan the policies, enrol staff and test a small pilot before wider deployment. We also help with phone changes and recovery procedures so stronger security remains practical for your team.

Backup and business recovery

Kaseya / Datto

Kaseya provides IT management and security technology. Datto, part of Kaseya, specialises in data protection and business continuity. Our partnership focuses on helping clients protect important information and prepare for recovery.

What they offer

  • Datto SaaS Protection for supported Microsoft 365 data in Exchange, OneDrive, SharePoint and Teams.
  • Server backup and disaster recovery options through products such as Datto SIRIS.
  • Recovery of individual files or whole workloads, depending on the chosen solution.
  • Local and cloud recovery options, with retention and capacity selected to suit the environment.

How we help

We review what needs protecting, agree recovery priorities and propose the right backup service. A move includes checking new backups and an appropriate restore test before retiring existing protection. Product coverage and recovery times are agreed for your setup.

Specialist cyber security and certification

Citation Cyber

Citation Cyber is a specialist cyber security provider offering technical testing, certification services and staff training. It brings additional expertise to the day to day security support we provide locally.

What they offer

  • Cyber Essentials and Cyber Essentials Plus assessment and certification services.
  • Penetration testing to investigate weaknesses in networks, websites, applications and cloud environments.
  • Security awareness training and phishing simulations for staff.
  • Specialist guidance and testing to help organisations understand and address security gaps.

How we help

We help prepare your systems, coordinate the work and resolve technical findings. Citation Cyber provides the agreed specialist assessment or testing. Certification depends on meeting the scheme requirements and completing the assessment successfully.

Cloud marketplace and subscription management

Pax8

Pax8 is a cloud marketplace for IT service providers. It connects partners like Bury I.T. Support with software vendors and provides a way to source, provision and manage cloud subscriptions for clients.

What they offer

  • Access to Microsoft cloud subscriptions and a wider marketplace of business software.
  • Solutions across productivity, security, backup and cloud infrastructure.
  • Tools for managing subscription provisioning and billing.
  • Partner support, technical resources and training to support service delivery.

How we help

We use Pax8 to source and manage cloud services, including Microsoft licensing. You continue to deal with Bury I.T. Support for advice, setup and ongoing support. We confirm the selected products, licence terms and renewal commitments in your quotation.

Let's talk

Thinking about moving to one of these services?

Tell us about your current setup. We will review your needs, explain the options and agree a practical migration plan.